Order & delivery policies
Please clearly indicate which product and what quantity you wished to order. Payment in full is required in order to secure your order. We accept payments by Visa, MasterCard, or e-transfers.
All our products are made fresh to order. Please allow 48 hours for a single order to be handcrafted to perfection. For multiple orders, we require at least 7 days notice.
CANCELLATION & REFUND POLICIES
If an order is cancelled with more than 48 hours notice of a scheduled pick-up date, a refund will be issued for 50% of the total amount. Unfortunately, no refund can be issued for orders cancelled with less than 48 hours notice of a scheduled pick-up.
Please note that we are a custom-order, wholesale bakery and not a retail bakery. We are; therefore, not set-up to entertain walk-in customers at the moment. Order pick-ups are by appointment only. Delivery service is not available at this point.