Order & delivery policies

ORDERING POLICIES

To place an order, please choose one of 3 methods:  by phone at 289-660-9558, by email at hello@laureanne.ca or by completing the contact form on this page.

Please clearly indicate which product and what quantity you wished to order. Payment in full is required in order to secure your order.  We accept payments by Visa, MasterCard, or e-transfers.

All our products are made fresh to order.  Please allow 48 hours for a single order to be handcrafted to perfection.  For multiple orders, we require at least 7 days notice.

CANCELLATION & REFUND POLICIES

If an order is cancelled with more than 48 hours notice of a scheduled pick-up date, a refund will be issued for 50% of the total amount.  Unfortunately, no refund can be issued for orders cancelled with less than 48 hours notice of a scheduled pick-up.

ADDITIONAL INFORMATION

For information on wholesale and special events ordering, please call us at 289-660-9558 or email us at hello@laureanne.ca for further details.

Please note that we are a custom-order, wholesale bakery and not a retail bakery.  We are; therefore, not set-up to entertain walk-in customers at the moment.  Order pick-ups are by appointment only.  Delivery service is not available at this point.

Design by Kirstie Shanks | Photography by Trinity Design | Content © Laureanne Artisanal Pastries

Allergy Warning: Our products may contain or have come into contact with milk, wheat and nut products.